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Session Descriptions GENERAL SESSIONS Keynote: The 5 Best Decisions the Beatles Ever Made and Why You Should Make Them Too! Business the Beatles’ way? Why not? We’ve learned the success secrets of everybody from Bart Simpson to Attila the Hun. So why not take a few tips from four of the most successful people in modern history? Beatle expert Bill Stainton says their success wasn’t just a fortunate mix of genius and luck — it was a function of conscious decisions. This presentation focuses on five of those decisions — The 5 Best Decisions the Beatles Ever Made — covering areas from leadership to teamwork to managing change. So get ready to laugh, get ready to play, and get ready to learn. Here come the Beatles! back to session listings
ACH Network Update: A Leadership Perspective Jan Estep, president and CEO of NACHA - The Electronic Payments Association, will provide attendees with an update on ACH Network initiatives related to corporate electronic payments, strategies to enable efficient electronic B2B payments and the balance between innovation and risk management. Attendees will gain insights into the strategic direction of NACHA and have an opportunity for dialogue with the NACHA CEO. back to session listings
Treasury Foundations: The Pillars of Personal and Personnel Professional Development Financial professionals on a solid path of professional development have embraced the changes to the very landscape of the treasury profession over the past sixteen months. Those in managerial positions have also faced down the challenges of fueling the professional development of each member of their treasury teams. How do treasury professionals maintain productivity, both personal and departmental, across a myriad of economic conditions? The Director of Treasury Services for the Association for Financial Professionals will bring the perspective gained as a seasoned treasury professional at a global, publicly traded corporation and an experienced moderator of Corporate Treasurers Council roundtables to address this critical question. back to session listings
Building Pillars of Excellence What are the “pillars” that support YOUR professional level of excellence? What are the tangible underpinnings to your career that will enable you to build on your past and current professional accomplishments? This highly interactive session is intended to provide an understanding of seven basic “pillars” we all need to maintain and grow our circle of influence in today’s hectic times. You will want to be a part of this enlightening and informative discussion of what you need to do in order to be able to differentiate who you are and what you can “bring to the table” in your current position – as well as provide you food for thought for what you might need to do to change your career path if you so choose. back to session listings
Economic Update The economic outlook session will discuss current economic conditions and discuss what kind of economic recovery we can expect once the recession ends. The outlook will also include a discussion about the state of the housing market, interest rates and the prospects for inflation. back to session listings
An Update on the Payment Systems The soon to be implemented IAT rule has taken center stage in the ACH Network for the past two years; but now, other Rules issues are moving to the forefront. This session will take a look at the new rules that have been passed in the first months of 2009, proposed rules and their status and provide updates on some NACHA initiatives. Of course, we’ll hit on IAT, but the Network is changing and there’s much to discuss for 2010 and beyond. back to session listings
CONCURRENT SESSIONS RDC FFIEC Guidance: Reading Between the Lines On January 14, 2009, the FFIEC released interagency guidance relating to Risk Management for Remote Deposit Capture. Did you see this coming? Were you prepared? Are you anticipating an audit? Learn from one financial institution how they addressed Risk Management prior to the guidance. A must attend topic for any banker who sells or supports RDC. back to session listings
Network Safety, Soundness and Best Practices Risk management in the ACH Network is top priority. This session will provide an update on the risk issues facing the Network today and discuss best practices that should be in place by all participants. back to session listings
Cyber-Criminal Focus on Financial Institutions In Indiana This session will be a discussion of the current trends involving financial institutions in Indiana. The focus will be on the use and integration of cyber-systems and coordination through the internet and other communication means to remove money from accounts by illegal means. Topics will include a brief overview of the most widely seen attacks, to include the cyber-element utilized to provide anonimity for the master-minds. Further discussion will concentrate on ways and means to detect and more quickly address these attacks while maintaining both the privacy and security of the vicitims and financial institutions that represent them. back to session listings
Choosing a Treasury Workstation The session will lead a participant through the process of choosing a Cash Management process or Treasury Workstation that best meets their corporate goals. back to session listings
Treasury Services in 2009: What to Expect From Your Bank This presentation is an up to date review of trends in bank pricing and treasury services, based on Phoenix-Hecht research. This includes:
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The Importance of Service in Today's Acquiring Market back to session listings
Cyber Liability - Are You Protected? Anyone with Private client or employee information or a Website now has new legal liabilities. The Internet - that technological wonder of worldwide communication - has spun a whole new "web" of liability exposures. Enterprise Risk Management - ERM provides methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives. Many organizations are again looking at getting back in line with ERM. back to session listings
The 3 R's: Risk, More Risk and Regulations The FFIEC Guidance requires Financial institutions to perform a RDC Risk Assessment. A part of the assessment addresses due diligence on their customers who are using their RDC Service. What controls as a corporate should you have in place, how to protect yourself from fraud and what are your responsibilities and how to deal with returns. back to session listings
Lockbox Liquidity management is key to change old fashion checks into cash ASAP. Learn step by step processes of a wholesale lockbox operation from the post office to client reporting. Experience a corporate practitioner's application of best practices selecting a lockbox provider including research tasks to uncover potential risks. How does a lockbox detour fraud? Reasons checks continue to clear financial institutions? back to session listings
The Credit Crisis: Government Actions & Implications for Cash Investors This session will address a practical approach to assessing and managing your risk positioning the current economic environment. Recent credit market turmoil and uncertainty has required investors to identify the inherent risks of short-term investing and scrutinize their current investment policies and practices. This presentation examines the three main risks associated with the short-term investment market: Interest Rate Risk, Credit Risk and Liquidity Risk. back to session listings
Working Capital Optimization: From Visibility to Execution Pressure on top line revenue and illiquidity in credit markets put the spotlight on working capital management. Some treasury departments thrive in the limelight and deliver improvements in working capital, while others are not able to turn this challenge into an opportunity, and wither in the heat. Discover how working capital enhancements have been realized in the face of this challenging economic environment thru improved working capital visibility, internal process evaluation, and collaboration across the business enterprise. back to session listings
Debit Card Exceptions Debit card disputes can confuse and frustrate even the most seasoned EFT professionals. Attend this session to learn the most commonly used MasterCard and Visa chargeback reasons along with best practice tips for dispute handling from start to finish. back to session listings
An Update on RDC Get an overview of Remote Deposit or Merchant Capture in this informative session; find out what is working and what isn’t working. A discussion of the payment process, agreements and emerging initiatives will be included. back to session listings
Managing Documentation & Legal Liability Issues in The Banking/Customer Relationship While economic conditions are having a definite impact on the number of banking and service relationships for corporate America, it is still critically important (more than ever) to pay attention to the documents/contracts governing the service provider/customer relationship. This session will focus on types of service relationships, types of services, major considerations concerning the importance of proper documentation and much more. Learn where to focus your attention to protect your organization’s position as either a customer or service provider in today’s marketplace. This session will be highly interactive in nature with audience interaction very much encouraged. back to session listings
Online Payments: Beyond the Basics You've started accepting payments online. What's next? Take a look at the eCommerce landscape today and where it's headed. Come listen to a customer case study on optimizing online payments and learn strategies for expanding customer reach, managing fraud and payment security. back to session listings
Challenges and Exceptions in the World of Image Exchange This session will discuss the different types of image exchange and the need to have image rules. The various challenges that are encountered when processing image exchange will also be highlighted. Come hear the speakers address the latest exceptions and how to process them. back to session listings
PCI Compliance: 2009 The goal of this session is educate financial professional on the Payment Card Industry security standards and how these standards and the related audit risks impact financial reporting. The PCI security standards are a global requirement for all entities that handle cardholder data. Merchants and service providers are now required to comply with the PCI standards and to demonstrate their level of compliance to their acquiring banks and business partners. Failure to comply with the PCI standards carries substantial liabilities, fines and business continuity risks. During this session, attendees will learn what the PCI standards require, how to report annual PCI compliance and how PCI compliance may impact financial statement disclosures. back to session listings
Investing in Turbulent Times Given the reality of limited corporate resources coupled with increasing demands placed on treasury departments, executing short-term investment transactions efficiently while maintaining prudent compliance is critical. Many treasury investors, however, face an inefficient, manual process attempting to identify and transact in appropriate short-term investments as well as recording the resulting transactions. The liquidity crisis of 2008 has added an additional level of complexity for investors as diversification and transparency are more critical now than any time in recent history. Fortunately, treasury service providers are recognizing the needs of the self-directed investor and introducing investment portals designed to streamline the short-term investment process, maximize returns, and improve compliance surrounding the investment function. Modern investment portals now deliver an extensive market of short-term investments directly to an investor's PC. The audience will learn how investment portals can streamline their short-term investment process, maximize returns, and improve compliance surrounding their investment function. A portion of the presentation will focus on how portal technology is helping investors through the new short-term investment landscape in the wake of the 2008 liquidity crisis. A comprehensive case study led by a practitioner will be included in this presentation—Rick Noble, Staff Vice President of Treasury Cash Management at WellPoint, Inc., will describe how an online investment portal has improved the short-term investment process at WellPoint. back to session listings
Accounts Under Attack: The $264,000 Email Your account holders are under attack! Criminals have found new ways steal money, oftentimes without ever stepping foot on U.S. soil. They’re using simple keyloggers and malware to infiltrate your Internet Banking Services to attack through our ACH network and using our own citizens as mules to launder the stolen funds. Losses are high – hundreds of thousands per incident; prosecutions and recoveries are low. Evaluate true case studies of ACH fraud from an institution’s perspective to see what threats account holders and institutions are facing. back to session listings
The Tangled Web of Lies: ACH Fraud from the Corporate View Originators large and small are under attack. Criminals, many without ever stepping foot on US soil, are gaining access to the ACH network through Originators. Losses per incident have averaged hundreds of thousands of dollars. Few cases are recovered and fewer are prosecuted. Evaluate true case studies of ACH frauds perpetrated against Originators, including 1 company that failed because the loss was so large. See how these frauds are so tangled in other crimes that it becomes impossible to trace the funds or identify the perpetrators. You cannot afford to miss this session! back to session listings
Evolution of the Strategic Treasurer Regulation changes and a significant economic climate are moving Treasury to a still larger strategic role. In addition to capital and equity markets, the internal generation of positive working capital is more important than ever. The session explores the opportunities for Treasuries to extend their focus strategically within your businesses and contribute to your companies' future financial health. back to session listings
Making the Business of Payables Pay This session will set up a road map to making payables more economical, beginning by evaluating current payables' costs. The speakers will then show delineated steps to implement a single stream payables process and determine a strategy to optimize payables disbursement practices while minimizing cost, finally identifying positive changes to current AP processes. back to session listings
Ethics: Revisiting the Foundation and Ethical Framework The session will focus on the attendees' personal and professional foundation of ethics and the framework used to make ethical choices. Attendees may be asked to participate in discussions. back to session listings
Managing the Multitude of Payment Methods The number of available payment methods increases every year. How a consumer chooses to pay is discretionary. Consumers expect to be able to pay using any payment method they prefer. Billers, on the other hand, are constantly pushing consumers into specific types of channels, adding another layer of complexity. Yet as new payment methods are introduced, none of the old payment methods have gone away. So even as transaction costs decrease, management and infrastructure costs rise to maintain a grip on processing challenges around consumers’ bill payment behaviors. At the same time, the economy is faltering and treasury professionals are being asked to do more with less. In this presentation, we'll discuss strategies for understanding consumer behaviors and easing payment management, from new on-line tools to more data about how to keep track of what is happening to every customer payment transaction. back to session listings
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