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Speaker Bios
Clay is the Cash Management Product Manager for Old National Bank. In his current role, responsibilities include product research, development and implementation for Cash Management products and services. With over 10 years of banking experience in bank operations, product and sales, Clay has worked on projects including Remote Capture, Online Banking, ACH, Credit Card, ATM and CRM implementations. He is an Accredited ACH Professional (AAP), Certified Treasury Professional (CTP) and the chair of the MPX, now EPCOR, Education Committee. Clay is a board member of the Santa Clothes Club, a non-profit organization dedicated to providing new clothing for needy youngsters in the IN-KY-IL area. He also participates in the Downtown Optimist Club of Evansville, IN. Clay's greatest joy is spending every available moment with his wife Amy and their two children, Dylan and Logan. back to session listings
Ann-Marie Bartels, AAP Ann-Marie Bartels, AAP, is President and CEO of EPCOR (formerly MPX), a not-for-profit association, headquartered in Kansas City, Missouri. EPCOR provides payment systems and risk management education, support and industry leadership to over 2,000 financial institution and corporate members throughout nine Midwestern states. Ms. Bartels is responsible for establishing strategic direction for the association. She currently serves on NACHA’s Risk Management Advisory Group and the Global Payments Forum. Ann-Marie is a former NACHA director and past-chair of Corporate Payments Council, and has served on the steering committees of the Council for Electronic Billing & Payment, Electronic Check Council and Internet Council. back to session listings
Sgt. Brian Bethel Brian Bethel serves as Sergeant on the Indianapolis Metropolitan Police Department. Sgt. Bethel has been a police officer for 11 years and is currently assigned to the FBI Cyber-Crime Task Force. He has a Bachelor of Science in Computer Engineering from Purdue University and is a member of the IMPD Bomb Squad. Sgt. Bethel has programmed, implemented, consulted and trained most systems in use by IMPD today. back to session listings
Kurt Briggs is Manager of Cash Management at WellPoint, Inc. Responsibilities include oversight of the company’s Short Term investments, Daily Cash Management, Bank Account Analysis, Cash Flow Forecasting and Commercial Paper program. Prior to joining WellPoint, Inc, Mr. Briggs worked 9 years at Consumers Energy as a Disbursements Supervisor and spent 5 years in a Cash Management accounting and costing role with National City Bank. Kurt graduated from Western Michigan University with a Masters of Business Administration degree in Finance. Kurt has been a CCM/CTP since June 2000. back to session listings
Jim Brunnquell, CTP Jim is a senior relationship manager with Phoenix-Hecht, handling the firm’s relationships with its New York, New England and mid-west banking clients. Prior to joining the company in 2007, he had been with Girard Bank, Mellon Bank and Citizens Bank (Royal Bank of Scotland) for 34 years where he held various positions in treasury sales, middle market relationship management, credit policy and business banking. Jim holds a B.A. in Economics from Gettysburg College and has been a CTP since 1997. back to session listings
Mr. Cleaver has worked in the financial services industry for almost 30 years. He worked in the banking industry during the 80s and 90s, managing many functions related to credit cards and payment processing. He is currently a Vice President of Relationship Management for First Data Corporation, a global technology leader in information commerce that processes transactions in 66 countries. He attended college in New Jersey and holds a degree in Psychology. Mr. Cleaver is active in his community, including coaching youth sports, involvement in a religious organization and as board member for a local retirement community. He resides in New Jersey with his wife and daughters, and is a self-taught guitar and piano player and running enthusiast. back to session listings
JoAnne Ehrgott, AVP, CRIS In November, 2004 JoAnne Ehrgott joined Pillar Group Risk Management as an Assistant Vice-President and Risk Management Manager. JoAnne specializes in marketing and managing Risk Management accounts including Consolidated Insurance Programs (Wrap-up). She entered in the insurance industry in the late 70’s and has completed her Construction Risk Insurance Specialist designation. JoAnne has an Associates Degree in Business Administration and is a member of the National Association of Female Executives and the National Association of Women in Construction. JoAnne conducts quarterly Risk Management Seminars on various topics for Pillar Group Clients and Prospects and pens a Risk Management Newsletter for the organization that is issued on a quarterly basis. back to session listings
Jan Estep serves as president and chief executive officer of NACHA—The Electronic Payments Association. NACHA is a not-for-profit trade association that oversees the Automated Clearing House (ACH) Network, one of the largest electronic payments networks in the world. Led by member depository financial institutions and payments associations, NACHA is responsible for the administration, development and enforcement of the NACHA Operating Rules and sound risk management practices for the ACH Network. Estep oversees NACHA’s daily operations and works to promote the development of ACH electronic payment solutions that improve the payments system for the benefit of its members and their customers. Estep formerly served as executive vice president of U.S. Bank’s Transaction Services division and was accountable for the general management of the division, which included Elan ATM & Debit Services, ATM Banking Product and Operational Support, ATM Services and EFT Network support. She led the Elan ATM & Debit business unit that provides ATM and debit card processing and related services to over 2,000 clients including other financial institutions, independent sales organizations, and commercial, government and retail businesses. She joined U.S. Bank in 1997 with responsibility for their Merchant Payment Services division, previously holding a variety of management positions in technology-intensive companies. Prior to U.S. Bank, Estep was general manager of the Twin Cities Laboratory and vice president of sales and marketing for Pace Analytical Services; she also spent 15 years at IBM in a variety of field and corporate positions. back to session listings
Currently Mary is the President of WACHA (The Premier Payments Resource) and an Accredited ACH Professional. She has been President of WACHA for 15 years. Mary has served on the NACHA (National ACH Association) Marketing Committee and the Board of Directors, chaired a Nation Wide Direct Deposit Campaign in 1998 and participated in the Federal Debit Collection Improvement Act of 1996. Mary also has served as Chairman of the Regional Payment Associations. In addition, Mary has chaired many national rule making committees for NACHA and has served on many panels. Currently, Mary is participating in developing a program with the state of Wisconsin on Financial Elder Exploitation. In addition to participating on national committees, Mary speaks nationally at the NACHA conference and other conferences. She trains the state and FDIC examiners, also serving on two steering committees for NACHA’s councils, including the ECC (Electronic Check and Corporate Payments Council). Mary has 18 years of experience in the financial industry. She has worked as a branch manger, cash management officer, manager of operations for deposit and loans, and training coordinator. Mary holds a Certificate from Carroll College in Not for Profit Management and a Bachelor of Science in Public Administration from Carroll College. back to session listings
Lea began her career with Dorel Juvenile Group, formerly Cosco, Inc, a manufacturer of baby products and houseware items located in Columbus, Indiana. As a cash applicator in 1981, she applied A/R payments to customers' accounts received in the lockbox. After two years, unexplained deductions subtracted from customer’s lockbox checks held great interest for the executive management team so they created a Deduction Management role. Lea was given the opportunity to develop a collection process for unauthorized deductions and move approved claims through the credit memo process. This role eventually led to a general accounting position in 1989 encompassing month-end closing, balancing multiple general ledger accounts, delivering daily bank deposits, completing borrowing base and acting as a backup for Payroll and the Accounting Manager. Corporate strategies geared toward importing from China and Mexico in 1993. She was given the opportunity to develop a strategic formal cash management/accounting role to manage domestic and global incoming and outgoing payments. Due to lack of importing experience and foreign manufacturing partners, Cosco was required to issue Commercial Letters of Credit as a guarantee of payment, so Lea issued, monitored and funded L/Cs promptly to meet shipping windows. She worked with multiple banks to gain access to L/C lines of credit to keep merchandise flowing to warehouses and customers. Importing placed a strain on the cash cycle so she developed the Distribution Forecasting model and partnered with A/R, A/P, International Purchasing, Domestic Purchasing, Legal and Maintenance Managers to uncover strategic business plans affecting future cash flow. Managing cash for 10+ years and spending a total of 24 years with one company, Lea joined LaSalle Bank in 2003 to sell treasury management solutions to corporate clients. Given her experience with corporate cash flow, she became popular at the Chicago lockbox site providing client tours, where she eventually earned the pet name, Lockbox Queen. Due to a merger with Bank of America in 2007 she found herself unemployed and took advantage of a much needed break to travel, clear trails in the woods to ride 4-wheelers with her 3 grandsons and spend a month visiting family in British Columbia, Canada. She joined Regions Financial Corporation in December 2008 as VP of Treasury Management Sales covering Business and Community Bankers in Indiana and Louisville. Lea earned the Certified Treasury Professional credential in 1999 and an MBA in 2007. back to session listings
Mike Hausfeld Mike Hausfeld serves as Controller at Steel Dynamics, Inc., Flat Roll Division in Butler, IN. Steel Dynamics is a mini-mill steel operation capable of producing 3 million tons of steel annually. In 2008, Steel Dynamics generated $2.2 billion dollars in sales. Mr. Hausfeld earned a B.S. in Accounting from Miami University and an MBA from Indiana University. He is also a CPA in the state of Indiana. Mike lives with his wife, Suzanne and three children: Tony, 17, Allie, 15, and Amy, 11. back to session listings
Ronald Hill, Vice President and Product Specialist, is a member of BlackRock's Cash Management team. He is a product specialist for the cash management products, providing a link between the investment team and account managers. Prior to moving to his current role in 2007, Mr. Hill was a member of BlackRock's Account Management group, where he was responsible for developing and maintaining relationships with cash management clients. From 2002 to 2005, he was in BlackRock's Administration Group. Prior to joining BlackRock in 2002, Mr. Hill was an Analyst at JPMorganChase where he was responsible for reviewing portfolio performance for separately managed client accounts. From 1998 to 2000, he was with Wilmington Trust Company as a relationship manager responsible for maintaining client relationships for Wilmington Trust's employee benefits trustee group. Mr. Hill earned both BA and BS degrees in finance from the University of Delaware in 1998 and an MBA from Wilmington University in 2008. back to session listings
Ernie Humphrey is currently the Director of Treasury Services for the Association for Financial Professionals and serves as a Director for AFP’s Corporate Treasurers Council. Prior to joining AFP he was a treasury practitioner for over six years at a middle market publicly traded corporation. Ernie has extensive experience in the areas of international cash management, global insurance and pension accounting. Ernie has a BS and an MS in Economics, both from Purdue University. Ernie has a monthly column focusing on the essentials of treasury management in AFP's Exchange magazine. He has authored and published articles on global cash management, acquisition integrations, working capital optimization, payroll cards and positive pay services in addition to several articles dealing with professional development. back to session listings
Diana joined SHAZAM in 1995, and is responsible for training new and existing SHAZAM participants on products and services, including ATMs, ATM cards, SHAZAM®Chek cards, merchant services and automated clearing house (ACH) services. She leads more than 100 training sessions throughout the year, ranging from those for individual financial institutions, both by phone and on-site; regional seminars; Web seminars; and special engagements, such as user groups and industry conferences. Diana also acts as an ACH expert for SHAZAM, and in 1998 she earned her Accredited ACH Professional (AAP) certification. Before joining SHAZAM, Diana had five years of retail banking experience in the Des Moines, Iowa area, giving her a unique insight into the world of SHAZAM’s participants. Her detail-oriented focus helps explain concepts and specifics about SHAZAM’s products and services, and her previous experience allows her to relate to and understand financial institutions’ inner workings. Diana enjoys learning new things both personally and professionally. Her diverse daily activities at SHAZAM are challenging and help her to keep up with the ever-changing landscape of the electronic funds industry. She is actively involved with her church as a Sunday school teacher and co-leader of children’s activities. Diana and her husband, Dave, have two children. back to session listings
Ms. Kline works for EPCOR, formerly known as Mid-America Payment Exchange (MPX), as the Audit Services Senior Manager. She lives in Indiana and travels the mid-west to conduct the ACH Rules compliance audits, risk assessments and educational support to financial institutions. Jennifer has over eighteen years experience in the banking industry with a strong emphasis in payment systems management and backroom deposit operations. Jennifer began her banking career while earning her B.S. in Public Finance from Indiana University. In 1997, she earned her AAP, Accredited ACH Professional certification from NACHA. She is a committee member for the AFP-IN and EPCOR 2009 Conference. back to session listings
Mark has over thirty years of management experience spanning two centuries in banking, corporate finance, treasury operations and human resources. Mark is the principal and owner of his own firm, CZYK & Associates. Through his company, Mark provides consulting, training and professional speaking services to clients around the country. Through numerous writings, lectures, seminars and speaking engagements, Mark brings a unique, insightful and, many times, humorous perspective to contemporary issues facing higher education and corporate America today. Mark is a CTP (Certified Treasury Professional), has twice served on the Board of Directors of the Association for Financial Professionals (AFP) and serves on the faculty for the Graduate School of Banking at LSU in Baton Rouge. He is actively sought as an entertaining and informative conference keynote speaker and as a knowledgeable practitioner (some might even say an expert) on treasury management, financial operations and change management issues across the country. Mark received both his undergraduate degree and MBA from Oklahoma State University. back to session listings
Gavin Levin is a Vice President with Wells Fargo’s Wholesale Merchant Solutions Group. Gavin’s primary responsibilities include dealing with large and middle market customer looking for web based solutions and integrations with customer’s ordering, AR and payment systems. Gavin joined Wells Fargo in September 2008 and has over 15 years of Treasury Management and Merchant Bankcard experience in technical and sales consultative roles. Mr. Levin began his banking career in 1993 and has vast experience in enterprise solutions for large corporate customers as well as e-commerce solutions. Mr. Levin has received awards for sales, customer service and innovative solutions as well as teamwork. Gavin is a graduate of The Ohio State University where he earned a Bachelor of Fine Arts. He is also a member of the Association for Finance Professionals. back to session listings
Phyllis Meyerson, AAP, CCM Ms. Meyerson, Executive Vice President of ECCHO since 1991, specializes in payment systems with a current focus on image exchange. Her primary functions include supporting ECCHO’s Operations Committee and Board of Directors as well as conducting research and developing rules and standards for ECCHO. She has chaired X9AB work groups developing standards for image exchange. Ms. Meyerson has served on NACHA’s Electronic Check Council’s steering committee and has been involved in ACH since the 1970’s. She has also been actively involved with Check 21 since early 2000. Ms. Meyerson’s previous experience includes the predecessors of FiServ, Bank of America and JP Morgan Chase. She holds an MBA, MS and BS degrees and is a permanent Certified Cash Manager (CCM) and Accredited ACH Professional (AAP). back to session listings
Dr. Suzanne Miller is a recognized expert in information assurance and security with more than 25 years of experience. She has provided regulatory compliance mentoring and consulting services for public companies, state and local governments and over 1900 healthcare providers. Her clients include such organizations as St. Judes, Hard Rock Cafes, City of New Orleans, United States Coast Guard and Highway Toll Administration. Dr. Miller is a Senior Partner with the Compliance and Audit Group and heads up the TurboPCI Division, which produces easy workbooks and an online portal for merchants to manage their PCI compliance. Dr. Miller received her Bachelor’s in Mathematics Education from the University of Tennessee and her Master’s in Mathematics Education from the University of Missouri. She completed her doctoral coursework in Mathematics Education at the University of Michigan and received her doctorate in Computer Science Education at Oregon State University. She is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Performance Technologist (CPT), Certified Level III in Homeland Security and a Certified Security Assessor (QSA) for the PCI Data Security Standards Council. back to session listings
Rick Noble, CTP Rick Noble is Staff Vice President of Treasury Cash Management at WellPoint, Inc., a Fortune 50 company with over $60 billion in revenue. Rick's area manages the company's treasury operations, consulting functions, cash forecasting, commercial paper program, short-term investments and several banking relationships. Prior to joining WellPoint Inc., Mr. Noble worked for 13 years at National City Bank in the Commercial Services area and spent six years managing Treasury Operations for The Auto Club Group (AAA) before moving to Indiana in 2006. Rick graduated from Michigan State University with a Bachelor of Arts degree in Financial Administration. Rick has been a CTP since June 1996. back to session listings
Rayleen Pirnie joined EPCOR (formerly Mid-America Payment Exchange) in 2007 after a 10-year career as a Fraud Investigator in banking. She assists institutions and law enforcement agencies with payments fraud investigations and provides fraud education. Rayleen stays abreast on all frauds and their prevention counter-measures, a necessity in the rapid changing environment of financial fraud. She has been recognized as a fraud expert by many organizations and is regularly called upon to present at financial fraud conferences. Rayleen teaches financial institutions, corporations and citizens how to protect themselves from fraud and provides payment system fraud education to law enforcement and government agencies. Rayleen is the creator and author of “The Fraud Dispatch,” a bi-monthly publication devoted to helping the financial industry recognize and combat financial crimes. Rayleen graduated with honors from the University of Phoenix, obtaining her Bachelor of Science degree in Criminal Justice Administration. She has been a member of the International Association of Financial Crimes Investigators (IAFCI) since 1999 and currently serves as the Education Chair. She also sits on several committees with the Financial Services and Information Sharing & Analysis Center (FSISAC). back to session listings
Craig S. “Sandy” Saxer is Senior Vice President of Sales Development for PNC Bank. Mr. Saxer has spent most of his 43-year career as a treasury professional and consultant to corporate treasuries. In his current assignment, he is responsible for sales opportunity development and treasury management’s strategic development focus on working capital services for clients and prospects. Mr. Saxer graduated from Haverford College in 1969 with a BA in Economics and is a Certified Public Accountant in the State of Pennsylvania. He also holds a permanent Certified Cash Manger (CCM) designation from the Association of Financial Professionals (AFP). He is a frequent speaker at AFP, Keenan-Flagler School of UNC and various regional treasury, accounting and credit associations. During 2009, he has spoken at the MTMA, the AFPNJ and TMANE on Strategic Treasury Evolution, and at the Kenan-Flagler School of UNC Advanced Treasury Topics Conference. Mr. Saxer has authored several articles: "EDI: Data and Payments Issues," Journal of Cash Management; "Advanced Cash Management Measurement Techniques," Corporate Cash Flow Magazine; "Improving Quality of Bank Relationships," TMA Journal. back to session listings
Angie is Senior Manager of Education at Viewpointe, LLC. In this position, Angie is responsible for providing assistance, education and training regarding payments to include ACH, Checks and Cards to national clearinghouses and Regional Payments Associations (RPA’s), as well as various entities throughout the nation. Angie has twenty-four years experience in the financial services industry at commercial banks, MACHA and over thirteen years at the Federal Reserve Bank. Most of her concentration during these years has been in Check Processing and Check Adjustment Services. Angie is a graduate of “The Maryland Banking School” and “The Payments Institute.” She holds various certificates in training and management courses and has a Bachelor of Science Degree in Organization Management. Angie is an active participant on various industry work groups; she is on the Board of Regents for NACHA’s “The Payment Institute,” a Steering Committee Member of “The Electronic Check Council” and a member of the ECCHO Operations Committee. Angie is also an Accredited ACH Professional. back to session listings
Bill Stainton is a multiple Emmy-Award-winning TV producer, writer and performer; an author, a business humorist; an internationally-recognized Beatles expert. He blends the business smarts he learned from twenty years in corporate management with the show biz sparks he gleaned from working with people like Jerry Seinfeld, Ellen DeGeneres, and Jay Leno to create entertaining and enlightening presentations enjoyed by audiences around the world! As the executive producer of Seattle’s legendary comedy TV show, Almost Live!, Bill led a talented and highly creative team to unparalleled success: a #1 rating for ten straight years and over 100 Emmy Awards (29 of which went to Bill). At the same time, he also owned his own corporate training company, authoring nine training programs in subjects ranging from Office Politics to Customer Service to Team Motivation. From Maine to Malaysia, Bill is committed to helping his audiences achieve their highest potential—while maintaining a sense of fun along the way! back to session listings
Mark Vitner joined Wachovia in 1993 and is responsible for tracking U.S. and regional economic trends. He writes and produces several publications for Wachovia, including the Weekly Economic & Financial Commentary, the Monthly Economic Outlook, and regular updates on the housing markets, regional economies, and inflation. In addition, Mark compiles Wachovia’s macro and interest rate forecasts. Prior to joining Wachovia, Mark was economist for Barnett Banks in Jacksonville, Florida. Mark's work has been featured in The New York Times, The Wall Street Journal, BusinessWeek, USA Today and many other publications. He is also a frequent guest on CNBC, CNN, National Public Radio and the NewsHour with Jim Lehrer. He is a native of Atlanta and holds a BBA in Economics from the University of Georgia, a MBA from the University of North Florida and has completed further graduate work in economics at the University of Florida. Mark also completed the NABE Advanced Training in Economics Program at Carnegie-Mellon University. He is a member of the American Economic Association, American Real Estate and Urban Economics Association, National Association of Business Economics and Charlotte Economics Club, which he co-founded. In addition, Mark serves on the Board of Directors for the Southeast Florida Economics Club and serves as the chief economist for the North Carolina CCIM. He is a member of the USA Today forecasting panel and was also named as one of the Charlotte Business Journal’s 40 under 40. In addition, Mark is a Distinguished Lecturer/Practitioner at the Terry College of Business at the University of Georgia and served four terms as a member of the Governor's Advisory Board of Economists for the Commonwealth of Virginia. back to session listings
Kent Williams, CPA The 2009/2010 school year is Kent’s 15th year as a fulltime faculty member in the Division of Business on the main campus of Indiana Wesleyan University in Marion, Indiana. His responsibilities include teaching in the accounting program and the entrepreneurship program. Kent has taught business ethics at Indiana Wesleyan University for the past eleven years. The objective of the business ethics course is to help the students further develop their own personal value systems and subsequently to see how their worldview impacts organizational values. Emphasis is placed upon Bible principles. Indiana Wesleyan University is a Christ-centered academic community committed to changing the world by developing students in character, scholarship and leadership. Kent is a member of the Indiana CPA Society and the AICPA. He serves as the Chair of the Indiana CPA Society Ethics Committee. In December 2002 Kent completed his MBA in Entrepreneurship and Corporate Innovation from Ball State University. He received his B.S. in Accounting from Olivet Nazarene University in 1984. Prior to his years in academia, he served in a variety of accounting positions in corporate accounting and tax, accounting management, regulatory accounting, cost accounting and project management. back to session listings
Sandra P. Williams is Senior Managing Director at Regulus Group. Ms. Williams is responsible for Regulus’ BPO Division that offers clients a consultative service about alternative solutions for non-core processes such as back office transaction processing, financial and accounting services, and knowledge services. Sandra brings extensive expertise in marketing, market research, product management, consultative sales and relationship management to this strategic division. Ms. Williams has been with Regulus since 1998, holding various senior management positions from head of sales to directing the entire relationship management division. In her most recent role as a Client Partner, Sandra was responsible for a portfolio of premier clients with revenues reaching $60 million plus. A frequent author, Ms. Williams has been published in many of the industries top journals and publications. back to session listings
Ms. Wishon has over 30 years experience in the financial institution industry including retail, operations and training for a community bank, a savings and loan and a large commercial bank. She also managed software conversions for a core banking software vendor for three years and joined MPX, now EPCOR, in 1996. Ms. Wishon provides oversight of all critical functions of the organization, including the EPCOR annual payments conference. She is a frequent speaker at various payments industry conferences, including NACHA’s Payments Conference and conducts on-site training for member financial institutions. Ms. Wishon participates on many NACHA rules work groups, sits on the NACHA Arbitration panel and represents the EPCOR membership on the Electronic Check Council and the Internet Council. She is a member of the Regional Payments Associations Executives Leadership Forum and actively participates on the Education and Audit Committees. back to session listings
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